MEDINGULF

PREAMBLE - DEFINITIONS

“Subscription” refers to the Professional’s subscription to the Platform and its Functions, valid for one (1) month or one (1) year, depending on the offer chosen, and renewable indefinitely by tacit agreement on the subscription anniversary date, subject to payment of the subscription.

“GTU” refers to these general terms of use and all subsequent versions of them.

“Account” refers to the free of charge account opened in the name of the Professional, enabling it to access its Professional Profile.

“Professional Profile” refers to the online space created in the Professional’s name, linked to an Account, accessible by password, making it possible to access the Platform’s Functions.

“Functions” refers to all the functions and tools provided by the Platform edited by the Company after subscription of a Premium Access: exclusive job listings, CV builder, salary calculator, recruitment events, support materials as structure creation support.

“Licence” refers to the rights to access the Platform and use the Functions, embodied in a key that can be activated, linked to an Account, taken out in addition to the Subscription by the Professional, valid for one (1) month or one (1) year, depending on the offer chosen, and that can be renewed indefinitely by tacit agreement on the subscription anniversary date, subject to payment of the subscription.

“Licensee” refers to the natural person who uses the Platform and acts on behalf of a Professional that has taken out a Subscription.

“Party” refers indiscriminately to the Company and the Professionals.

“Platform” refers to the online platform produced by the Company that enables Professionals to access, in a single location, all tools provided as exclusive job listings, expert guides, recruitment events, licensing guidance, structure creation support, and all other tools for Professionals.

“Associated Services” refers to the services available for purchase on the Platform not included in the price of the Subscription as expert guides and licensing package for allied health professionals and for doctors and surgeons included: initial eligibility assessment, preparation of all required documents, certified documents translations, management of dataflow primary source verification, online profile creation and authority registration, tracking and follow-up with licensing authorities, final submission and letter of eligibility issuance.

“Website” refers to the website www.medingulf.com that makes it possible to access the Platform developed by ELITE SANTE HEALTH CONSULTANCY.

“Company” refers to ELITE SANTE HEALTH CONSULTANCY, sole establishment, whose head office is located at R118 - OF204, Al Suq Al Kabeer, Dubaï (UNITED ARAB EMIRATES), registered with the Dubaï Department of economic Development under License reference number 1390467.

ARTICLE 1 – PURPOSE

The purpose of these GTU is to define the terms and conditions of use of the Functions of the Platform, accessible on the Website, as well as the respective rights and obligations of the Parties.

The GTU are accessible and printable at any time via a direct link at the bottom of each page on the Website.

The GTU can be completed or modified at any time and apply without reservation, to the exclusion of all other conditions.

ARTICLE 2 – ACCESS TO THE PLATFORM’S FUNCTIONS

2.1 Acceptance of the GTU

To access the Platform’s Functions and the Associated Services, the Professional must register on the Platform, which results in the opening of an Account.

The Functions and Associated Services are accessible to any Professional, i.e. any legal entity acting through a natural person who has the legal capacity to contract on behalf of the legal entity.

Registration is subject to acceptance of these GTU. The GTU are accepted by ticking the box when filling in the registration form available on the Website: “I accept the GTU”. This acceptance must be unqualified.

Any qualified acceptance is deemed to be null and void.

Any person who does not accept these GTU cannot use the Functions and Associated Services of the Platform.

2.2 Methods of registering on the Platform and taking out the Subscription

Registration results in a free of charge Account being opened in the name of the Professional. All services that may involve payment will be indicated as Premium access and Licensing Package.

The Professional can take out an annual Subscription which can be renewed indefinitely by tacit agreement on the subscription anniversary date, subject to payment of the subscription.

Taking out a Subscription automatically leads to activation of a Professional Profile, in the name of the Professional.

The Professional Profile allows the Professional to manage its use of the Functions, and to access the Associated Services available on the Platform.

The Professional guarantees that all the information provided on the registration form is accurate, up-to-date and honest, and not in any way misleading or untruthful.

The Professional undertakes to regularly update the information in its Personal Profile if there are any changes in it.

The methods of unsubscribing are indicated in the Article “DURATION AND TERMINATION” of the GTU.

2.3 Access to the Professional Profile

After taking out a Subscription, the Professional can access its Professional Profile at any time after logging in by entering its username and password, provided during registration.

The Professional undertakes to use the Services in person and not to allow any third party, that it has not expressly authorised, to use them instead of it or on its behalf, failing which it will be fully liable.

The Professional is responsible for keeping its username and password confidential. It undertakes to change its password regularly in accordance with the usual rules of computer security.

If they lose or forget their password, Professionals can reset their password at any time by clicking on the “Forgot password” tab.

ARTICLE 3 – DESCRIPTION OF THE FUNCTIONS AND ASSOCIATED SERVICES AVAILABLE ON THE PLATFORM

3.1 Description of the Functions

The Platform has the following Functions, after subscription of a Premium Access included:

Exclusive job offers.
Salary simulator.
Access to recruitments events.
Support materials to prepare interview and licensing applications.

3.2 Description of the Associated Services

The following Associated Services are available for purchase and not included in the price of the Subscription:

Licensing package for allied health professionals and for doctors and surgeons included: initial eligibility assessment, preparation of all required documents, certified documents translations, management of dataflow primary source verification, online profile creation and authority registration, tracking and follow-up with licensing authorities, final submission and letter of eligibility issuance.

ARTICLE 4 – PRICE AND TERMS OF PAYMENT

4.1 Price

All prices are indicated in United Arab Emirates Dirham (AED), with conversion displayed in Euros (€), and are inclusive of tax. They are subject to alteration and can be revised at any time.

The prices are billed by the Company and are those in force at the time the Subscription was taken out, or the purchase of Associated Services was confirmed.

4.2 Terms of payment

No payments made to the Company can be deemed to be down payments or deposits.

The methods of payment authorised are bank cards, within the limit of one thousand Euros (€1,000.00), via the secure online payment system STRIPE, the general terms and conditions of which are available under this link https://stripe.com/gb/legal/ssa . Only payment cards for the Carte Bleue, Visa, Eurocard/Mastercard and American Express networks are accepted, which the Professional explicitly declares that it has the right to use.

All amounts exceeding one thousand Euros (€1,000.00) can only be paid by bank transfer, for which the Company’s bank details are indicated at the time of payment.

The Professional cannot on any account, even on the ground that a complaint has been made, withhold some or all the amounts due, or offset them in any way.

All payments are made in cash and debited on acceptance. A receipt is automatically generated and available in the Professional Profile.

If the payment proves to be irregular, incomplete or non-existent for any reason whatsoever, the Subscription or Associated Services subscribed to cannot be considered.

ARTICLE 5 – COMMITMENTS AND LIABILITY OF THE COMPANY

The Company undertakes to make available to the Professional all the Functions of the Platform and of the Associated Services available for purchase, to enable the Professional to use them in accordance with the laws and regulations in force.

In general, the Company:

undertakes to make available to the Professional the Functions and Associated Services of the Platform promptly and in accordance with good practice, it being stated that the Company is subject to an obligation of best efforts, to the exclusion of any obligation to achieve a result, which the Professional acknowledges and expressly accepts,
guarantees that the Platform does not infringe any contractual, legal or statutory provisions to which the Company is subject,
undertakes to regularly carry out checks to ensure that the Platform is running and accessible. In this connection, the Company reserves the right to momentarily interrupt access to the Platform for maintenance purposes. As a result, the Company cannot be held liable for momentary difficulties or inability to access the Platform due to circumstances beyond its control, force majeure, or disruptions to the telecommunications networks.

Consequently, the Company cannot be held liable for the Content and Publications put online or stored on the spaces managed by the Professional on the Platform.

The Company has the capacity of a hosting service provider.

The Company has the role of a technical service provider. Consequently, the Professional, which is a Content Publisher, expressly undertakes to handle any complaints linked to the Content.

Content and Publications that are detrimental to a third party can be notified to the Company.

The Company accepts no liability in the event of any loss of data in the Professional Profile; the Professional must keep backups of its data and cannot claim any compensation on this account.

The Company does not guarantee that the Functions and Associated Services (i) will be totally free from errors, faults or defects, (ii) will meet the specific needs and expectations of all Professionals who use the Platform.

In any case, any liability that may be incurred by the Company hereunder is expressly limited solely to the proven direct damage suffered by the Professional, since the Professional acts as a professional and not as a consumer.

The Company cannot on any account be held liable for any actions carried out by the Professional outside the Platform, of any kind whatsoever and on any grounds whatsoever.

ARTICLE 6 – COMMITMENTS BY THE PROFESSIONAL

The Professional undertakes to comply with the following obligations:

6.1

The Professional undertakes to comply with the laws and regulations in force and not to infringe the rights of third parties or disrupt public order.

It alone is responsible for properly performing all the formalities, in particular the administrative, tax and/or social security formalities and for all payments of contributions, taxes and duties of all kinds incumbent on it, if applicable, in connection with use of the Services or any operations carried out using the Platform. The Company cannot in any way incur liability on this account.

6.2

The Professional acknowledges that it has read on the Website the characteristics of all the Functions and Associated Services proposed on the Platform. It alone is responsible for use of the Functions and any Associated Services bought on the Platform.

6.3

The Professional is informed and accepts that it must be connected to the internet to use the Functions and Associated Services, and that the quality of the Functions depends directly on that connection, for which it alone is responsible, and must cover the cost.

6.4

In addition, the Professional alone is responsible for the relationships it may establish with Users, Professionals and Licensees.

6.5

The Professional undertakes to use on its own behalf the Functions and any Associated Services bought. Consequently, it shall refrain from assigning, granting or transferring some or all its rights or obligations hereunder to a third party, in any way whatsoever.

6.6

The Professional undertakes to cooperate actively and in good faith with the Company to properly perform the GTU.

6.7

The Professional guarantees the Company that it has all the rights and authorisations required to practice a regulated medical profession.

It promises that its publications are lawful, do not disrupt public order, undermine morality, infringe the rights of third parties or any applicable laws or regulations, and more generally are in no way likely to entail the Company’s civil or criminal liability.

Consequently, it shall refrain from distributing, without this list being exhaustive:

pornographic, obscene, indecent, shocking, slanderous, offensive, violent, racist, xenophobic and/or revisionist Content,
Content that tries to justify offences or constitute an offence as such, of any kind whatsoever,
Counterfeit Content,
Religious Content,
Content detrimental to the image of a third party who is a natural person or legal entity,
Untruthful or misleading Content or Content that proposes or promotes illicit, fraudulent and/or deceitful activities,
Content detrimental to the computer systems of third parties and/or the Company,
and more generally Content likely to infringe the rights of third parties and/or the Company or to be detrimental to third parties and/or the Company, in any way or form whatsoever.

6.8

The Professional acknowledges that the Company is not in any way bound by an obligation to achieve a result.

6.9

The Professional must take the steps required to back up on its own the data in its Professional Profile that it considers necessary as well as its Content; no copies or backups will be made or supplied to it by the Company.

6.10

The Professional shall indemnify and hold harmless the Company against any complaints, claims, lawsuits and/or demands that the Company may be subject to due to the breach of any of its obligations or guarantees under the GTU.

6.11

The Professional undertakes to compensate the Company for any loss it suffers and to pay it any expenses, charges and/or penalties that it may incur on this account.

6.12

It is strictly forbidden for the Professional to use the Platform for the following purposes:

to carry out illegal or fraudulent activities or activities that infringe the rights or endanger the security of third parties,
to disrupt public order or infringe laws and regulations in force,
to break into the computer system of a third party or carry out any activity likely to harm, control, interfere in or intercept all or part of the computer system of a third party, or breach its integrity or security,
manipulations intended to improve the listing of a third-party website,
help or incitement in any form and in any way whatsoever, to perform one or more of the acts and activities mentioned above,
and more generally any practices that use the Platform’s Functions for purposes other than their intended purpose.

ARTICLE 7 – BREACH OF CONTRACTUAL OBLIGATIONS BY THE PROFESSIONAL

In the event of a breach of any of the obligations resulting from the GTU, or more generally, breaches of the laws and regulations in force by the Professional, the Company reserves the right to take any appropriate measures according to the seriousness of the breach, and in particular to:

Temporarily suspend or cancel access to the Platform,
Publish on the Platform any information message that it considers necessary,
Notify any authority concerned,
Instigate any appropriate legal proceedings.

ARTICLE 8 – DURATION AND TERMINATION

The Subscription to the Platform is taken out for a fixed period either monthly or annually, depending on the offer chosen, and is in any case tacitly renewable for a further term of the same duration on the anniversary date of the subscription, subject to payment of the subscription price.

The price of the Subscription is automatically debited on each subscription anniversary date.

The Professional can terminate its Subscription by informing the Company by filling in the online form provided for that purpose, in its Professional Profile.

No refund is due for the current month; termination takes effect from the following month.

Termination enters effect on the anniversary date of the Subscription.

ARTICLE 9 – INTELLECTUAL PROPERTY AND LICENCE TO USE THE PLATFORM

9.1 Intellectual property

All the elements reproduced on the Platform or that comprise it, and but not exclusively, the texts, comments, information, illustrations, images, graphics, videos, animations and trademarks, are protected by intellectual property rights (hereinafter the “Protected Elements”).

The Elements are the sole property of the Company.

Consequently, all use of the Elements by any person is strictly forbidden without the prior written agreement of the Company, and in particular any copying, reproduction, representation, modification, translation, creation of derivative products, distribution or any other use.

The Company reserves the right to take legal action against the perpetrators of any breach hereof.

All other trademarks that are not owned by the Company and that are present on the Platform in its Functions, in any form whatsoever and in the Content, belong to their respective owners.

The GTU do not grant, to any person whatsoever, a licence to the intellectual property rights held by the Professional.

9.2 Licence to use the Platform and the Functions

The Company grants the Professional(s) the right to use the most up-to-date version of the Platform, including its Functions, as well all future versions of it.

However, the right of use only applies to the most up-to-date version of the Platform. The right of use granted is non-assignable, non-transferable, free of charge and non-exclusive.

The Professional(s) undertakes to use the Platform and its Functions for their intended purpose.

The GTU do not result in any transfer of some or all the Company’s intellectual property rights to the Platform and/or Protected Elements.

The Professional(s) will refrain from any activities or actions that may directly or indirectly infringe the Company’s intellectual property rights to the Platform and/or Protected Elements.

Any use of the Platform and/or Protected Elements that is not provided for herein or expressly authorised by the Company in writing is illicit and the Company reserves the right to take legal action against any offenders.

The Professional(s) will refrain from any unauthorised imitation or reproduction of the Platform and/or Protected Elements.

Any use of the trademarks and other distinctive marks belonging to the Company is strictly forbidden without its prior consent.

ARTICLE 10 – PROTECTION OF PERSONAL DATA

The Company undertakes to comply with the laws and regulations in force concerning data processing, data files and individual liberties, and in particular the Regulation (EU) 2016/679 of the European Parliament and of the Council of April, 27th 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the GDPR), and the UAE Federal law No. 45 of 2021 on Protection of Personal Data (hereinafter the UAE PDPL).

In view of the aforementioned regulations, the Company is data controller for the personal data processing carried out during use of the Platform.

10.1 Data collection, Purpose of Processing

The Company collects and processes the personal data of the Professional and the Users for the following purposes (hereinafter referred to as the “Purpose of Processing”):

Carry out operations relating to management of the contractual relationship with the Professional and monitoring commercial relationship,
Carry out operations relating to marketing,
Manage and optimise use of the Platform and the Associated Services,
Manage requests for the right of access, rectification and to object,
Manage outstanding payments and disputes.
Send communications

The data collected by the Company are processed lawfully, honestly and transparently.

The data collected are appropriate, relevant and limited to what is strictly required in view of the Purpose of Processing.

10.2 Data collected and consent

The Professional acknowledges that it has been informed that it has the right to withdraw its consent at any time.

The Professional expressly and unequivocally agrees to give the Company its gender, language, first name, surname, nationality, country of residence, email address and phone number, bank details, professional profile with medical specialty, years of experience, work experience in Middle East, availability date, license or eligibility letter.

10.3 Obligations of the Company

The Company undertakes to:

solely process the data for the purposes described above,
process the data in accordance with European rules on data protection or any other provisions of European Union law or of European Union Member States relating to data protection, and in accordance with United Arab Emirates data regulation or any other provisions and rules of the United Arab Emirates,
in the event of data transfer to a third country or an international organisation, inform the Professional beforehand,
guarantee the confidentiality of the personal data processed in connection with the GTU,
ensure that the people authorised to process personal data in accordance with the GTU undertake to keep it confidential or are subject to an appropriate legal obligation concerning confidentiality and receive the necessary training on personal data protection,
consider, for its tools, products, Functions and Associated Services, the principles of data protection by design and by default, and for statistics, anonymisation measures whereby all directly or indirectly identifying information is deleted or modified, making it impossible to re-identify the data subjects,
consider all of the measures required by the data regulations and more generally take all the precautions required to preserve the security and confidentiality of the personal data to which it has access,
put in place (a) physical security measures to prevent access to personal data by unauthorised persons, (b) identity and access checks via an authentication system and a password policy, (c) an authorisation management system and (d) processes and systems making it possible to track all of the actions carried out on its information system and prepare reports, in accordance with the regulations in force, in the event of an incident affecting personal data.

The Company will not on any account be liable for security incidents linked to use of the internet, in particular in the event of loss, corruption, destruction, disclosure or unauthorized access to the Professional’s data or information.

10.4 Subcontracting

The Company is authorised to employ:

CLEVER CLOUD to carry out the following processing activities: hosting of the Platform.
STRIPE for the following processing activities: online payment operator.

If other processors are recruited subsequently, the Company will update its privacy policy available on the Platform.

All future subcontractors are required to comply with the obligations hereof on behalf of and according to the instructions of the Company, as well as the obligations defined in the applicable regulations. Consequently, the future subcontractor will offer the same sufficient guarantees regarding the implementation of appropriate technical and organisational measures so that the processing meets the requirements of the applicable data regulations.

10.5 Obtaining of consent

The Professional agrees to its data being collected and processed by ticking the box provided for that purpose when it accepts the GTU.

10.6 Exercise of the rights of data subjects

The Company will fulfil its obligation to deal with requests by the Professional to exercise its rights of access, rectification and erasure, and its rights to object, to restriction of processing, to data portability, and not to be subject to automated individual decision-making (including profiling). The Professional can send requests to exercise its rights to the Company by email at the following address: contact@medingulf.com.

10.7 Notification of personal data breaches

The Company will notify the Professional of any personal data breaches within a maximum time limit of 72 hours of discovery of the breach, as well as the competent supervisory authorities, by any written means.

10.8 Documentation

The Company makes available to the Professional, on request by it, the documents required to prove that it complies with all of its obligations under the applicable regulations.

ARTICLE 11 – FINAL PROVISIONS

If one of the clauses or provisions of the GTU is cancelled or declared illegal in accordance with a law, regulations, or a final court order, this invalidity or illegality will in no way affect the other clauses and provisions which will remain fully applicable.

ARTICLE 12 – APPLICABLE LAW AND DISPUTES

The GTU are interpreted and performed in accordance with, and governed by, current UAE law.

Any disputes relating to the validity, interpretation, performance or non-performance hereof that cannot be settled amicably, will be subject to the sole jurisdiction of the courts within the jurisdiction of Dubaï (UAE), after prior mediation has failed.

ARTICLE 13 – CONTACT

The Professional may contact the Company via its Professional Profile or via the following contact details:

Postal address: R118 - OF204, Al Suq Al Kabeer, Dubaï (UNITED ARAB EMIRATES).

Email address: contact@medingulf.com.

ARTICLE 14 – VERSION OF THE GTU

The GTUS entered into force on October 1, 2025.

General Terms of Use